Terms and conditions
Terms and conditions
You can read our terms and conditions on this page. We have tried to write them down as simply as possible so that they are easy to read. If you have any questions, please contact us contact .
Thnx BV – Chamber of commerce number 74191543
1.1. These terms and conditions (hereinafter the ”Terms and Conditions”) apply to all agreements entered into with Thnx BV (hereinafter ”Thnx”).
1.2. The provisions in these General Terms and Conditions can only be deviated from if this has been expressly agreed in writing and in which case the other provisions of these conditions remain in full force.
1.3. General conditions that the buyer uses do not apply unless expressly agreed in writing by Thnx BV.
1.4. With “Buyer” we mean any natural or legal person who has or will have a contractual relationship of any kind with Thnx BV.
1.5. The internet sites of Thnx BV focus on the European, Asian and American market.
1.6. Thnx BV reserves the right to change or supplement the General Terms and Conditions from time to time.
1.7. By using the internet sites of Thnx BV and / or placing an order, the Buyer accepts these General Terms and Conditions as well as all other rights and obligations as stated on the internet site.
1.8. Thnx BV is authorized to make use of third parties in the execution of an agreement with the Buyer.
II. Offers and conclusion of agreements
2.1. Offers or quotations should be regarded as an invitation to potential Buyers to make an offer. Thnx BV is in no way bound by this, unless this has been recorded in writing and unambiguously. The acceptance of the invitation to make an offer by the potential Buyer counts as an offer and only leads to the conclusion of an agreement if the other provisions of this article are met.
2.2. Offers are valid while stocks last.
2.3. A personalized quotation has a validity of two (2) weeks, unless a different period is stated in the quotation.
2.4. An offer from the potential Buyer as referred to in Article 2.1 is deemed to have been made in one of the following circumstances:
a. the potential Buyer has entered the data on the appropriate input screen of the internet site and sent the relevant data (“order form”) to Thnx BV electronically. These have been received by Thnx BV.
b. the potential Buyer has expressly indicated by telephone that he wishes to receive a specific product and / or a specific service;
c. a quotation has been signed by the Buyer and received by Thnx BV if a personalized quotation has been issued by Thnx BV.
2.5. An agreement is concluded when an order confirmation has been handed over to the Buyer or, in the event that the offer has been made via the internet site, has been sent by email to the email address provided by the Buyer. This agreement can be revoked by Thnx BV in case the Buyer does not meet the conditions or has met in the past. In that case, Thnx BV will inform the Buyer within ten (10) days after receipt of the order.
2.6. The buyer and Thnx BV expressly agree that by using electronic forms of communication, a valid agreement is concluded as soon as the conditions in Articles 2.4 and 2.5 are met. In particular, the lack of a normal signature does not detract from the binding force of the offer and its acceptance. The electronic files of Thnx BV hereby serve, as far as the law allows, as a presumption of evidence.
2.7. Information, images, oral communications, statements, etc. with regard to all offers and the main features of the products that are provided by telephone or e-mail are given or made as accurately as possible. However, Thnx BV does not guarantee that all offers and products are fully in accordance with the information provided. In principle, deviations cannot give rise to compensation and / or dissolution.
3.1. All prices are expressed in euros, in accordance with the legal regulations, and are exclusive of sales tax.
3.2. Special offers are only valid while supplies last.
3.3. The Buyer owes the price that Thnx BV has communicated to it in its confirmation in accordance with article 2.5 of these conditions. Obvious (manipulation) errors in the quotation, such as obvious inaccuracies, can also be corrected by Thnx BV after the conclusion of the agreement.
3.4. Delivery costs are not included in the price. With regard to certain payment methods, further conditions apply with regard to the delivery method and the associated costs. This is clearly communicated to the Buyer.
3.5. If the prices for the offered products and services increase in the period between the order and the execution thereof, the Buyer can cancel the order or dissolve the agreement within ten (10) days after notification of the price increase by Thnx BV. Price increases imposed by statutory provisions such as an increase in the VAT rate may by definition be implemented. In all cases, however, the Buyer will first be informed by Thnx BV.
4.1 Orders via the website can be paid in the following ways:
a. prepayment b. on invoice
Thnx BV can expand the payment options in the future. Other payment options will be announced via the internet site.
4.2 The other payment methods, with the exception of prepayment, can only be used if the conditions of such methods, including a check on the creditworthiness and authentication and authorization of the potential Buyer, are met.
4.3 In the event that a payment term has been agreed by Thnx BV, the Buyer will be in default by the mere expiry of this term. Payment terms can only be agreed in writing under conditions to be set and agreed upon.
4.4 In the event of no payment or late payment by the Buyer, the day on which the payment should have been made up to the date of full payment of the outstanding amount is due at an interest of 1.15% per month, whereby a month that has commenced becomes a full month.
4.5 The Purchaser will also be charged to all (extra) judicial costs of whatever nature, which Thnx BV has had to incur as a result of the Purchaser’s failure to fulfill his (payment) obligations.
4.6 In the event of late payment, Thnx BV is entitled to dissolve the agreement with immediate effect or to suspend (further) delivery until the Buyer has fully complied with the payment obligations, including the payment of interest and costs owed.
4.7 In the case of a one-off authorization, the authorization will be carried out before the products can be shipped.
V. Delivery and delivery time
5.1 Orders are delivered as soon as possible. In principle, Thnx BV strives to ship orders placed before 3 pm on a working day the same day. The extreme delivery deadline is 30 days after receipt of the order, with the exception of prepayments where the delivery deadline is 30 days after receipt of payment. The consumer will be notified by Thnx BV if the delivery time takes longer than 30 days. After 30 days, the consumer has the right (unless otherwise agreed) to dissolve the purchase agreement. Crediting of the purchase amount will take place within a maximum of 30 days. Said delivery time only serves as an indication, therefore no rights can be derived from this. Thnx BV can provide further information regarding delivery times on the website or make it known in writing in other ways. Such information is only indicative.
5.2 If a product that is temporarily out of stock is ordered by the Buyer, it will be indicated when the product is available again. Thnx BV strives to report delays to the Buyer by telephone or e-mail within one working day.
5.3 Deliveries will be made to the address specified by the Buyer during the conclusion of the agreement.
5.4 As soon as the products to be delivered have been delivered to the specified delivery address, the risk with regard to these products is transferred to the Buyer.
5.5 Collection is possible on working days between 09:00 and 17:00 after telephone appointment.
VI. Exchange and right of withdrawal
6.1 The Buyer is obliged to carefully inspect the products or have them inspected immediately upon receipt.
VII. Satisfaction guarantee
7.1. When purchasing products, the consumer has the option to dissolve the contract without giving any reason for at least fourteen days. This period commences on the day after receipt of the product by or on behalf of the consumer. You will always receive a response from us within 5 working days. During this period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the product with all accessories and – if reasonably possible – in the original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.
7.2 Thnx BV is never liable for any damage – including theft or loss – that occurs when returning the packaging or the product.
7.3 The costs for returning the product are for the account of the consumer Buyer.
7.4 If the consumer Buyer has made use of the right of withdrawal as stated in the previous paragraph, Thnx BV will repay the amount paid by the consumer Buyer to Thnx BV within 30 days.
VIII. Retention of title
8.1 Notwithstanding the actual delivery, ownership of products will only pass to the Buyer after he has fully paid all that he owes under any agreement with Thnx BV, including compensation of interest and costs, including earlier or later deliveries and any work performed or to be performed with regard to the products.
8.2 The Buyer may not tax, sell, resell, dispose of or otherwise encumber the products before ownership has passed.
IX. Warranty and liability
9.1 If a product ordered from Thnx BV becomes defective during the warranty period, you can return the product to Thnx BV, or we will collect the product from you. Thnx BV takes care of the further processing of the repair.
9.2 Thnx BV is never obliged to pay any compensation to the Buyer or others, unless there is intent or gross negligence on its part. Thnx BV has no liability for consequential or trading loss, indirect damage and loss of profit or turnover.
9.3 If Thnx BV is obliged for any reason to compensate any damage, that compensation will never exceed an amount equal to the invoice value with regard to the product or service that caused the damage.
9.4 Without prejudice to the provisions of this article, there can be no warranty if the wear can be considered normal and further in the following cases:
a. If changes have been made to or to the product, including repairs that have not been made with the permission of Thnx BV. whether the manufacturer has been carried out; b. if the original invoice cannot be presented, has been changed or made illegible; c. if defects are the result of non-destination or improper use; d. if damage is caused by intent, gross negligence or negligent maintenance.
9.5 The Buyer is obliged to indemnify Thnx BV against any claim that third parties could assert against Thnx BV with regard to the execution of the agreement, insofar as the law does not preclude the relevant damage and costs from the Buyer should come.
9.6 It is possible that Thnx BV includes links on its internet site to other internet sites that may be interesting or informative for the visitor. Such links are purely informative. Thnx BV is not responsible for the content of the internet site referred to or the use that can be made of it.
X. Force majeure
10.1 In case of force majeure, Thnx BV is not obliged to fulfill its obligations to the Buyer, or the obligation is suspended for the duration of the force majeure.
10.2 Force majeure means any circumstance that is independent of its will, whereby the fulfillment of its obligations towards the Buyer is prevented in whole or in part. These circumstances include strikes, fire, business failures, energy failures, disruptions in a (telecommunications) network or connection or used communication systems and / or the unavailability of the website at any time, non-delivery or late delivery of suppliers or other third parties engaged and the absence of any permit to be obtained from the government.
XI. Intellectual ownership
11.1 The Buyer expressly acknowledges that all intellectual property rights of displayed information, communications or other expressions with regard to the products and / or the internet site rest with Thnx BV, its suppliers or other entitled parties.
11.2 Intellectual property rights are understood to mean patent, copyright, trademark, drawing and design rights and / or other (intellectual property) rights, including whether or not patentable technical and / or commercial know-how, methods and concepts.
11.3 The Buyer is prohibited from making use of or making changes to the intellectual property rights as described in this article, such as, for example, reproduction without express prior written permission from Thnx BV, its suppliers or other entitled parties, unless it only concerns private use of the product itself.
XII. Personal data
12.1 The data you enter on the websites of Thnx BV will only be used to process your order or to send requested information. The information is not provided to third parties.
12.2 You can request your data and request that it be corrected or deleted. You must send an e-mail to firstname.lastname@example.org.
XIII. Applicable law and competent court
13.1 All offers and agreements are exclusively subject to Dutch law.
13.2 The applicability of the Vienna Sales Convention is expressly excluded.
14.1 Thnx BV has its registered office in 7533 BV Enschede, and is registered with the Chamber of Commerce Veluwe and Twente under number 74191543. The VAT identification number is NL859803752B01. Please send all correspondence regarding an agreement or these conditions to Thnx BV at the above address or to the e-mail address email@example.com.
14.2 The Thnx BV helpdesk is available for information at the times indicated.
14.3 Thnx BV strives to answer the e-mails it receives within 48 hours.
14.4 Depending on the (mobile) contract (not included), additional costs may be incurred, e.g. via telecommunication and / or data connections (downloading data, contact via SMS, e-mail, telephone call, etc.).
XV Payment methods from Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment method (s). Payment must be made to Klarna.
- Spread payments